Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information You Provide

When you register for an account or use our Platform, you may provide:

1. Account Information: Name, email address, username, password, and profile information
2. Contact Information: Email address for purchase tracking and communications
3. Purchase Information: Details about prop firm evaluations purchased through affiliate links
4. User Content: Reviews, ratings, comments, payout proof, and other content you submit
5. Payment Information: Billing details for reward redemptions (processed securely by third-party payment processors)
6. Discord Information: Discord username and ID when linking your account
7. Preferences: Trading preferences, prop firm interests, notification settings

1.2 Information Collected Automatically

When you access the Platform, we automatically collect:

8. Device Information: IP address, browser type, operating system, device identifiers
9. Usage Data: Pages viewed, features used, time spent on Platform, click patterns
10. Cookies and Tracking Technologies: Session cookies, analytics cookies, advertising cookies (see Section 10)
11. Location Data: General geographic location based on IP address
12. Referral Source: How you found our Platform (search engines, links, ads)

1.3 Information from Third Parties

13. Purchase Tracking Data: Email-based purchase confirmations from partner prop firms (when you opt in)
14. Discord Data: Profile information when you link your Discord account
15. Social Media: Information from social media platforms if you connect them
16. Affiliate Network Data: Commission and conversion data from affiliate partners

2. How We Use Your Information

We use your information for the following purposes:

17. Platform Operations: Create and manage your account, provide access to features, authenticate users
18. Rewards Program: Track purchases, calculate points, process redemptions, manage raffles and bonuses
19. Purchase Tracking: Monitor prop firm purchases via email confirmations to award points and verify reviews
20. Communications: Send platform updates, promotional offers, educational content, support responses
21. Platform Improvement: Analyze usage patterns, develop new features, enhance user experience
22. Content Moderation: Review user-generated content, verify purchase authenticity, prevent fraud
23. Personalization: Recommend prop firms, customize content, tailor user experience
24. Security: Protect against fraud, unauthorized access, and security threats
25. Legal Compliance: Comply with legal obligations, enforce our Terms, resolve disputes
26. Analytics: Measure platform performance, user engagement, conversion rates

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your personal data based on the following legal grounds:

27. Consent: You have given explicit permission for purchase tracking, marketing communications, and Discord integration
28. Contract Performance: Processing is necessary to fulfill our obligations to provide Platform services
29. Legitimate Interests: Platform improvement, fraud prevention, analytics, personalization (where not overridden by your rights)
30. Legal Obligations: Compliance with applicable laws, regulations, and legal processes

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We share data with third-party service providers who perform services on our behalf:

• Hosting providers (AWS, Google Cloud, etc.)
• Email service providers (SendGrid, Mailchimp, etc.)
• Analytics providers (Google Analytics, Mixpanel, etc.)
• Payment processors (Stripe, PayPal, etc.)
• Customer support tools (Zendesk, Intercom, etc.)

4.2 Affiliate Partners

We may share aggregated, anonymized data with prop firm partners to track conversions and commissions. We do not share personally identifiable information unless required for purchase verification.

4.3 Public Information

Reviews, ratings, and comments you post are publicly visible on the Platform. Your username and profile information may be displayed alongside your content.

4.4 Legal Requirements

We may disclose your information if required by law or to:

36. Comply with legal processes, court orders, or government requests
37. Enforce our Terms and Conditions
38. Protect our rights, property, or safety
39. Prevent fraud or illegal activities

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

40. Account Data: Retained while your account is active and for 2 years after account deletion (unless legal requirements dictate otherwise)
41. Purchase Data: Retained for 7 years for tax and accounting purposes
42. Reviews and User Content: May be retained indefinitely for community value, or anonymized upon request
43. Analytics Data: Aggregated and anonymized after 26 months

6. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal data:

6.1 GDPR Rights (EEA, UK, Switzerland)

44. Right to Access: Request a copy of your personal data
45. Right to Rectification: Correct inaccurate or incomplete data
46. Right to Erasure: Request deletion of your data ("right to be forgotten")
47. Right to Restrict Processing: Limit how we use your data
48. Right to Data Portability: Receive your data in a machine-readable format
49. Right to Object: Object to processing based on legitimate interests
50. Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

6.2 CCPA/CPRA Rights (California Residents)

51. Right to Know: Request disclosure of data collected, used, or sold in the past 12 months
52. Right to Delete: Request deletion of your personal information
53. Right to Opt-Out of Sale/Sharing: We do not sell personal information, but you can opt out of data sharing for targeted advertising
54. Right to Correct: Request correction of inaccurate data
55. Right to Limit Use of Sensitive Information: Limit use of sensitive personal information
56. Right to Non-Discrimination: We will not discriminate against you for exercising your rights

6.3 How to Exercise Your Rights

To exercise any of these rights, contact us at:

57. Email: support@tradzu.com
58. Account Settings: Manage preferences directly in your account dashboard
59. Support Ticket: Submit a request through our support system

We will respond to your request within 30 days (GDPR) or 45 days (CCPA) and may request verification of your identity.

7. Do Not Sell My Personal Information (CCPA)

TradZU does not sell your personal information to third parties for monetary consideration.

However, we may share data with affiliate partners and advertising networks, which could be considered a "sale" or "sharing" under CCPA. You can opt out of this data sharing by contacting support@tradzu.com or adjusting your cookie preferences.

8. International Data Transfers

TradZU operates globally. Your personal information may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ.

For transfers from the EEA/UK to other countries, we rely on:

60. Standard Contractual Clauses (SCCs) approved by the European Commission
61. Adequacy decisions for transfers to countries with adequate data protection
62. Explicit consent where appropriate

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

63. Encryption of data in transit (TLS/SSL) and at rest
64. Regular security audits and vulnerability assessments
65. Access controls and authentication mechanisms
66. Employee training on data protection
67. Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted advertising.

10.1 Types of Cookies We Use

68. Essential Cookies: Required for Platform functionality (login, account access)
69. Analytics Cookies: Track usage patterns and performance (Google Analytics, Mixpanel)
70. Advertising Cookies: Deliver targeted ads and measure campaign effectiveness
71. Preference Cookies: Remember your settings and preferences

10.2 Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. Disabling certain cookies may limit Platform functionality.

For more information, see our Cookie Policy.

11. Third-Party Links

The Platform contains links to third-party websites (prop firms, payment processors, etc.). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

12. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected data from a child under 18, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately at support@tradzu.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Platform features. We will notify you of significant changes by:

72. Posting a prominent notice on the Platform
73. Sending you an email notification
74. Updating the "Last Updated" date at the top of this policy

Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TradZU Privacy Team
Support: support@tradzu.com
Website: www.tradzu.com